In today’s fast paced world, we cannot afford to wait for information to become available. We need to have instant access to data and information, not as an individual, but as a team. The days that every problem can be solved by the quality manager are over. Causes are much more complex and require team effort to resolve. Data regarding complaints, nonconforming products and corrective and preventive action needs to be up to date and on-line accessible for review by the quality team.
IQA recognized this need in the early 1990’s, and has been a frontrunner in adopting low cost, highly effective solutions. Since 2010 all our implementations use ISOXPRESS and Taskmap software.
ISOXPRESS (R)strengths are:
1. Integrated package for document control, complaints, audits, corrective and preventive action
2. Reliability, simplicity (no special IT staff or skills needed)
3. Preloaded with customizable ISO procedures
4. Low cost of acquisition and ownership
Taskmap (R) strengths are:
1. Unique, condensed way of representing process information
2. Renders the Visio decision diamond shape superfluous, thereby including decisions in the task symbol
3. Low cost addition to Visio
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